How to Schedule a Collision Repair Appointment the Easy Way

Accidents are stressful—but getting your vehicle repaired doesn’t have to be. If you’re in Billings and need collision work, Underriner Honda makes it simple to set an appointment, upload details, and get back on the road with confidence. Below, you’ll find a streamlined walkthrough, prep checklist, and a few time-saving tips to help your visit go smoothly.

Quick steps to book your visit online

The fastest way to get on our calendar is through the Body Shop’s online scheduler. Start on our Body Shop page to see what we handle—paint, panel replacement, frame, glass, and more—then jump right into scheduling on the dedicated form. Use Schedule a Collision Center Appointment to choose your preferred date and share accident details. The form lets you describe the damage, note drivable vs. non-drivable status, and add photos so our team can pre-plan parts and labor.

Prefer talking it through? Our advisors are happy to help—reach us via Contact Us and we’ll set everything up for you, including tow coordination if needed. Whether you book online or by phone, you’ll receive confirmation plus any next steps so you know exactly what to expect when you arrive.

What to bring and how to prepare

Showing up prepared helps us start repairs faster. Bring your driver’s license, proof of insurance, claim number (if you’ve opened one), and any adjuster notes. If another party is involved, collect their insurance information and photos of the accident scene, if available. When you schedule through Schedule a Collision Center Appointment, you can attach pictures of the damage—close-ups and wider angles—so our estimators can anticipate parts and reduce back-and-forth.

It’s also smart to do a quick safety check before driving to us. If warning lights appeared after the incident, or if you suspect there might be an outstanding manufacturer fix, you can look up open campaigns and book a separate visit through our Recalls page. While recall work is different from collision repair, resolving both around the same time can minimize downtime.

Not every scrape requires a full collision appointment. For light cosmetic issues, our tech library offers DIY guidance—have a look at this helpful primer on how to fix scratches or small dents. If the damage is deeper than it looks (common after bumper taps), go ahead and book the Body Shop—hidden sensors and brackets may need professional attention.

Tips to speed up repairs and stay informed

Communication is everything. When you schedule on the Collision Center Appointment page, include the best phone and email for updates. If you’re working with insurance, let us know your adjuster’s contact info so we can coordinate approvals quickly. Sharing your availability for drop-off and pickup helps us align repair stages and reduce idle time.

Ask about parts availability during your estimate—OEM panels, sensors, and paint systems ensure proper fit and finish. If you’d like to discuss alternatives or timing, message our team through Contact Us and we’ll walk you through options. Finally, keep your vehicle mostly empty at drop-off so our technicians can move seats and panels freely; it’s a small step that can shave time off disassembly and reassembly.

Frequently Asked Questions

Q1: How long will a collision repair take?
It depends on the extent of damage, parts availability, and insurance approvals. We’ll provide a timeline after your estimate and keep you updated during the process.

Q2: Do I need an appointment for an estimate?
Appointments help us dedicate an estimator to your vehicle. Use Schedule a Collision Center Appointment to reserve time and upload photos in advance.

Q3: Can you work directly with my insurance company?
Yes. Share your claim number and adjuster details when you book or via Contact Us and we’ll coordinate the estimate, supplements, and approvals.

Q4: What if my car isn’t safe to drive?
Tell us on the scheduling form or contact us—our team can help arrange a tow and prioritize a safety inspection upon arrival.

Q5: Do you use OEM parts?
We recommend OEM components for fit, finish, and sensor calibration. Your estimator will review options and timelines during your visit.